Website Terms & Conditions

This website and the products/services derived from it are offered and administered by AWP Services New Zealand Limited trading as Allianz Partners of Level 3, 1 Byron Avenue, Takapuna, Auckland.
Your use of, and access to the content of this website is confirmation that you understand these website terms and conditions and the Privacy Policy, a copy of which is available at  https://www.allianzpartners.co.nz/privacy-policy/. By using this website, you agree to be bound by these terms which may be amended at any time. If you do not agree to these terms and conditions, you must stop accessing and using the website and its services immediately.

The information contained on this website is not an offer to sell or a solicitation to buy any insurance product, security or other product or service from Allianz Partners. No insurance product, security or other product or service is offered or will be sold by Allianz Partners or, if sold by Allianz Partners, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.

The products and services described in this website may also be subject to residency requirements. Please check the eligibility criteria for a particular product and note that, by obtaining a quote you confirm you are the resident of an authorised country. You will also be required to notify us immediately if you or an additional insured person are no longer a permanent resident of that country.

Although all reasonable care has been taken in producing the information contained on the website, it is of a general nature only, and does not take into account any individual’s particular circumstances (financial, medical or otherwise).

The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, conditions, limits, sub-limits and exclusions applicable to the products and services, but are provided solely for general information purposes. Please refer to the applicable Policy Wording for each insurance product for full details.

This website may be linked to other websites which are not maintained by Allianz Partners. Allianz Partners is not responsible for the content of those websites or liable for any loss or damage (whether direct, indirect, consequential or special) suffered by you or any other person from accessing, using or relying on any linked site or trading with third parties. The inclusion of any link to such websites is provided as a convenience only and does not imply approval of or endorsement by Allianz Partners of the websites or the content therein.
The content of any article on this website if any, is general and provided for information purposes only. While reasonable care is taken in their preparation, Allianz Partners does not give any warranties or guarantees nor make any representations in relation to the articles’ content, accuracy, quality, completeness, reliability or currency. You should rely on your own inquiries to verify the accuracy of any information provided.
You will not use this website for any improper purpose.
Any content offered or posted on this website and these terms of use is subject to modification or discontinuation at any time without notice or obligation to you. All other information contained in this website, including, in particular, pricing details and policy wording is also subject to change at any time, without notice. Without limiting the foregoing, we reserve the right, in our sole discretion, to charge fees for the use or purchase of, or access to, any products, services or content offered through this website, at any time.
1. Allianz Partners uses reasonable efforts to ensure that this website is available to you when you need it, free from error, viruses and unauthorised access. However, Allianz Partners can’t and does not accept responsibility or any consequences if this is not the case. Further, in recognition of the inherent volatility of the internet environment and supporting technologies, Allianz Partners does not represent or warrant that the website will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system, provided the cause of the delay, failure, loss or damage was beyond the reasonable control of Allianz Partners.

2. Allianz Partners and its officers and employees will not be liable whether in contract or in tort or otherwise to you or any other person for any loss or damage (whether direct, indirect, consequential or special) arising directly or indirectly from any errors or omissions in the information contained in this website or its services or from any interruption to website services described in paragraph 1 above, provided that the loss or the damage was not caused by the negligence or deliberate conduct of Allianz Partners or any of its officers or employees.

3. You must accept all responsibility for your use of the website and its services, and you indemnify Allianz Partners and its officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against Allianz Partners in connection with your use of the website or its services or a breach of these terms of use. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

4. For the avoidance of doubt, in the event of any conflict between the content on this website and the terms and conditions in a policy, the terms and conditions of the policy takes precedence.

5 Allianz Partners provides information on this website to inform you about the products and services that are available from Allianz Partners and to allow you to purchase those products online. However, results from quote calculators are not a pre-qualification for cover.
Nothing in these terms and conditions affect any rights or guarantees you have under the Consumer Guarantees Act 1993 or any rights of redress you have under that Act in the event we do not comply with these guarantees. The Consumer Guarantees Act 1993 and any references to the Consumer Guarantees Act 1993 on this website do not apply to you if you are acquiring (or hold yourself out to be acquiring) your policy for business purposes
This website is owned and operated by Allianz Partners. Except as otherwise expressly permitted by Allianz Partners, no materials from this website or any website owned, operated, licensed or controlled by Allianz Partners may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without Allianz Partners' written permission. Allianz Partners neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties. 
Unless otherwise expressly stated, Allianz Partners makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.

Any disputes relating to this website or arising out of or in connection with the website terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and you agree to submit to the exclusive jurisdiction of the courts of New Zealand
Allianz New Zealand
Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 
24/7 on +61 7 3305 7194 (overseas) or +64 9 486 6868 (within New Zealand). Additional charges may apply 
for any calls made from mobiles, public telephones or hotel rooms.

Allianz Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the Policy Wording before making any decisions about your insurance policy. Terms, conditions, limits, sub-limits and exclusions apply.

The Hollard Insurance Company Pty Ltd – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice

The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor's.

The Standard & Poor's rating scale is:

AAA  Extremely Strong                                   BB     Marginal                               CC  Extremely Weak

AA     Very Strong                                              B        Weak                                     C     Selective Default

A        Strong                                                        CCC  Very Weak                           D     Default

BBB  Good

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.
The rating scale above is in summary form.
A full description of this rating scale can be obtained from www.standardandpoors.com.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.