Worldcare Travel Insurance

Since 2014, Worldcare has been there for New Zealanders travelling at home, and abroad. We have a long history of assisting customers in their time of need, and we intend to keep providing the high standard of care and service our customers expect, while stepping into a new era and making some changes.

We're excited to announce Worldcare has changed to Allianz Travel Insurance. While our brand name is different, and our products have changed, we are still the same team behind the scenes answering your travel insurance enquiries and providing assistance. 

Your existing Worldcare policy is valid, and will be honored as outlined in your Certificate of Insurance. Please contact us with any questions you have about your policy or if you need assistance.
Worldcare Policy Wording - International
Worldcare Policy Wording - Domestic
You can make a claim online, by calling us or emailing us.
Phone 0800 553 550 
Monday- Friday, 8.30 am - 5 pm NZST 

In 2023, Allianz was ranked the number one insurance brand globally by Interbrand 1 .

With Allianz Travel Insurance you’ll continue to be in experienced hands, our travel insurance will continue to be issued and managed by Allianz Partners, who globally service millions of cases worldwide across their network.

Reference: 2023 Allianz Partners Annual Figures2

 Find our more about Allianz

Ready to buy Allianz Travel Insurance? Compare our travel plans to find the right cover for you.

Your Worldcare policy is still valid and will be serviced as outlined in your Certificate of Insurance.

No, Worldcare Travel insurance products are no longer offered.

When you next want to purchase travel insurance, visit www.allianztravel.co.nz to get a quote.

You can make a claim on your Worldcare policy online or call us at 0800 553 550

If you need assistance with a Worldcare policy, please contact us:

Freephone – Within NZ 

Phone: 0800 553 550
Monday- Friday, 8.30 am - 5 pm NZST

Calling from – Outside NZ 

Phone: +64 9 487 0806
Medical assessment: +64 9 488 1647
Emergency assistance: +64 9 486 6868

Email

Sales: help@allianz-assistance.co.nz

Emergency Overseas Assistance

Worldwide, collect call: +64 9 486 6868
Australia Toll Free: 1800 554 114
UK Toll Free: 0808 589 3893
USA Toll Free: 1800 326 1543

Allianz New Zealand
Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 
24/7 on +61 7 3305 7194 (overseas) or +64 9 486 6868 (within New Zealand). Additional charges may apply 
for any calls made from mobiles, public telephones or hotel rooms.

Allianz Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the Policy Wording before making any decisions about your insurance policy. Terms, conditions, limits, sub-limits and exclusions apply.

The Hollard Insurance Company Pty Ltd – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice

The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor's.

The Standard & Poor's rating scale is:

AAA  Extremely Strong                                   BB     Marginal                               CC  Extremely Weak

AA     Very Strong                                              B        Weak                                     C     Selective Default

A        Strong                                                        CCC  Very Weak                           D     Default

BBB  Good

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.
The rating scale above is in summary form.
A full description of this rating scale can be obtained from www.standardandpoors.com.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.