Freephone Within NZ: 0800 553 550
Overseas: +64 9 487 0806
Email: sales@allianz-assistance.co.nz
Monday- Friday, 8.30 am - 5 pm NZST
Contact Us
Allianz Travel New Zealand
Travel Insurance Enquiries
Quotes or Policy Enquiries
Make a Claim
Monday- Friday, 8.30 am - 5 pm NZST
Overseas Emergency Assistance
Worldwide, collect call: +64 9 486 6868
Australia Toll Free: 1800 554 114
UK Toll Free: 0808 589 3893
USA Toll Free: 1800 326 1543
Australia Toll Free: 1800 554 114
UK Toll Free: 0808 589 3893
USA Toll Free: 1800 326 1543
Need help with something else?
Need to make a complaint?
If you’re not satisfied with our products or services, let us know. We aim to resolve any issues as quickly as possible. Learn more about our complaints and disputes resolution process.
Want to cancel your policy?
To cancel your travel insurance give us a call. Before calling us, you might like to have your policy details ready.
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Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 24/7 on +61 7 3305 7194 (overseas) or+64 9 486 6868 (within New Zealand). Additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
Call us 24/7 on +61 7 3305 7194 (overseas) or+64 9 486 6868 (within New Zealand). Additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.